Testimonials
karen 20.5.09
"Thank you your service is second to none and will defernately bee useing you for future orders. "
Andreas 20.5.09
"Hello I just want to thank you so much for my order of diamontes that just arrived this morning. What excellent service. Thank you again "
Angela 25.2.09
" Thank you for your help and very friendly service processing my first order with your company. "
Shelagh 12.2.09
"You have been soooooo helpful. Your customer service is the best I have come across in a long time. Keep it up girls! "
Lucy 8.1.09
"After Jules Gems going into liquidation, I was in a panic to find a reliable supplier, there was no need to worry, Beads and Crystals service has been great and you are cheaper! So glad I found you, I will be mentioning you guys on the Crafts Forum. THANK YOU. "
Sally 8.1.09
"hi charlotte, have just paid online. thankyou sooooooooooooohh much for all your help in getting my product to me in time, you couldn't sew it all on for me aswell could you!!!!!!! It has been such a pleasure dealing with you and your company and your professionalism and freindliness has been above and beyond the call of duty.....so thank you for that. hope you all have a great xmas and new year. "
Nicky 23.12.08
"Hi Charlotte and Gill, The bars arrived this morning and I just wanted to say a great big THANK YOU to you for getting them out to me before my wedding- I really appreciate the extra effort you've put in for me!! "
Sam 23.12.08
"I just wanted to say, thank you for sending my order through so quickly, I'm really impressed with your service, product range and prices. I'll be back again for sure! "
Emma 14.12.08
"Many thanks, order received this morning, thanks for being so quick! "
Lorraine 26.11.08
"Thank you for all your help and excellent service and yes I will be placing an order for the jet AB rounds. "
Anatasia 25.11.08
" Just to say that I have been using your company for a couple of years now and I always receive the most amazing and personal service! Your web site is easy to use, deliveries are lightening quick, the products are always spot on and I cannot fault what you are doing in any way. If only we could get more of this kind of service in the UK!!!! Warm regards "
Lindsay 19.11.08
"I just wanted to say thank you for sending my order so quickly, it arrived on Saturday morning. This meant I was able to assemble some pendants in the morning and take them to the shop where I have a 'shelf' for selling my jewellery by early Saturday afternoon! "
Penno 16.11.08
"Hi thanks --yes she was really pleased with what was made and has now jetted off to monaco to a music awards show thanks so much for a great service ! "
Stephanie 11.11.08
"I just wanted to say a huge thank you, you have worked so hard and I'm so grateful. You guys are truly one of a kind. "
Zo 9.10.08
"Sorry to be a bother. If it helps any, your service is excellent, especially compared to my old supplier. :o) "
Louise
"THANK YOU SO MUCH!!! I ordered on Monday and the crystals arrived this morning - fantastic service (as usual) from you! "
Clare
"Just a wee email to thanks for the crystal magazine that was enclosed in my last order it was a lovely surprise as i was only looking at it the day before and almost ordered it! AND the new advert looks amazing you must be well pleased it looks really professional and wish you many many more happy customers like myself i think the butterflies will attract us fellow magpies! "
Sareh
"I've been meaning to email since I received my order, just wanted you to know that I'm absolutely delighted with the crystal hearts! They are great and arrived so quickly and were packaged so well also! "
Nick 12.9.08
"Thank you very much, you have both been very helpful. "
Stephanie 9.9.08
"Hi. This is just a polite note to thank you so much for such a speedy delivery of my order which was only placed late Friday afternoon. The package arrived on Saturday morning and I am absolutely delighted. I didnt really expect it until at least Tuesday. Thank you very much again. Absolutely excellent service. "
Maria 9.9.08
"Thank you so much for sending over the transfer so quickly, it was waiting for me with the post on saturday morning. Very impressive thank you!! "
Claire 1.9.08
"You are both nothing short of angels Karen x "
Karen 12.8.08
"Thanks charlotte, you're a star! Will let u know soon as I get it! "
Tandy 8.8.09
"I was as always very pleased with the beads sent,and the very prompt delivery. "
Fran 7.8.08
"You truly are angels "
Sareh 29.7.08
"Just to let you know that this order arrived safe and sound and I would like to thank you for your prompt service. "
Dawn 22.7.08
"Thank you, got them today!!!!! excellent service and price!! "
Suneeta 30.6.08
"I just wanted to send a big thank you for your quick response to my first enquiry regarding some Swarovski crystals I needed to replace some damaged ones due to the dry cleaners not looking after my Beautiful evening gown. Also a big thank you to you for sending replacement ones promptly which meant it has all be sorted out and my dress is back to it’s full glory and I am looking forward to wearing it again soon. The alteration lady at the dry cleaners has taken note of your contact address on your invoice as she may need to contact you for herself in the future. "
Annemarie 30.06.08
"Great service,really friendly and prompt.I will shop with no other! Many thanks, "
Pippa 30.06.08
"Hi, just wanted to say thank you for an excellent service. Will certainly be ordering from you again! Glad I found your website. Cheers! "
Wendy and Wayne 28.6.08
"Hi Charlotte and Gill THE CRYSTALS JUST ARRIVED : ) Thank you so so much for your help with this order. You've both been great. The crystals are gorgeous too! Thanks again, you 2 really do know the definition of customer service...something very rare these days. "
Sandra 19.6.08
"thank you very much. Very impressed with the service "
jAYNE 16.6.08
"Yet again I have received an excellent service from you. I am so glad to have found you. Keep up the great service Many thanks "
Christine 9.6.08
"Hi girls just a little note to say a big thanks for the crystals they arrived this morning and look fab!! thanks for all your wonderful help yours stars!!!!!!!!!!!!!!! "
Colette 30.5.08
":) Top Notch service Muchly thanks again guys "
Karen 28.5.08
"Hi sorry to bother you just wanted to say a big thank you for the amazing service, I ordered stones yesterday and they arrived today, will definately come back. Thank you so much. "
Tracy
"I recieved an order this morning and just wanted to let you know how delighted i am with the service i have received. I found your website to be fantastic, easy to navigate and a great range of products to choose from. I did some research on other websites and i must say you definitely have the most competitive prices for a uk based dealer! Delivery of order was extremely quick, items were all very well packaged and great quality. I just wanted to take this opportunity to congratulate you all on such a fantastic website. I will definitely use The Finishing Touch in future and would highly recommend to anyone looking great service wit a great price!! "
Glenda
"Just to say many thanks for your most prompt service on my order for the Hot Fix Crystal Wand. I'm always nervous when ordering via internet sites but I shall certainly order from you again. I couldn't believe it when my parcel was waiting for me today. Again, many thanks. "
Pauline
"Thank you for such an efficient service - my order arrived yesterday and the crystals are lovely, especially the fireopals - I have not had them before. I will definitely order from you again and also pass on your details to a jewellery designer friend. Thanks again "
Clare
" I just wanted to send you a quick email to say how fantastic your service is. "
Katie
"MY ORDER ARRIVED TODAY AND I AM VERY HAPPY WITH THE BUTTONS THEY ARE LOVELY AND THANK YOU AGAIN FOR A VERY PROMT SERVICE IF NEED BE I WILL CERTAINLY RECOMMEND YOU TO MY FRIENDS. "
Dorothy
"Thank you so much for your help in sourcing the AB crystals in the size and shape i was looking for they are stunning and I'm even more excited than I was before. I didn't want to open the packets though because they were lovely too! I really couldn't recommend you enough as your service has been fantastic even when i was having a stress....! Thanks again "
Emma and Richard
"Just thought I would congratulate you on an easy to use and clear website. It made my shoping much easier and more enjoyable. Thanks "
Bramley Soft Furnishings
"Thanks, you're diamonds !! "
Jan
"I would like to add, incidentally, that I have ordered from you a few times now and I am very impressed with your service and quality. I receive the goods very quickly and the quality of the stones are exceptional. It makes my cards look very impressive! "
Diane
"Many thanks for the speedy delivery of my order. The crystals arrived this morning- less than twenty four hours from me ordering :-) "
Stella
"I would like to thank you for such an excellent transaction, superb comms and excellent dispatch time, thank you very much, i will be ordering again! "
Katy
"Ordered item has been received. Thankyou for quick and good service. "
Karen
"Just recieved the correct beads - thanks so much Charlotte, and I can't believe how fast your shipping is - fantastic. "
Emma
"Ordered item has been received. Thankyou for quick and good service. "
Laura
"Thank you so much for the very quick delivery, excellent service! It arrived this morning. "
Justine
"Thank you. This is my first order with you and what can I say, I am impressed. Let’s hope the postal system is as speedy. I look forward to receiving the goods in the not too distant future. "
Jenny
"Thank you very much for dealing with my order so promptly. "
Aura Cards
"Thank you for your help. Once again as always first class customer service. "
Pat
"Hi Charlotte and Gill, What can i say...? Thank you for such excellent and prompt service! It really makes the shopping experience so simple and reliant... Thank you once again "
Jasmine
" Just a quick email to say thank you so much for stocking the golden shadow adhesive stones for me (well, not just me I know!!). I have been trying to find them for ages. I don't think there are many companies that actually listen to their customers or who would respond that quickly to a request from a customer to stock a product. I am an extremely happy customer!!! "
Natalie
"I meant to say how beautiful the Bermunda Heart Crystals were, I want them all for myself. The funny thing is that I am so busy fullfilling orders I forget about me, but as it is for charity I can wait. I just wanted to thank you both so much for the fantastic, swift and personal service that you offer. It is so lovely to order from two such lovely people who not only offer a professional first class service but also take the time to have an interest in their customers, such an lovely way to do business. "
Karen
"thank you so much for the wonderful crystals. your service is simply impeccable! "
Cat
"First class service, will be browsing your website again shortly "
Beryl
"Thanks has arrived and is great. What a wonderful service "
Lyn
"That's Brilliant, many thanks Gill. As mentioned below I have been really impressed with the goods I have received but in particular the speed of service. I will definitely be using 'beads and crystals' again in the near future. "
Helen
"Many thanks for the prompt and efficient way in which my first order was handles. The crystals arrived today. They’re just what I was looking for. "
Morinda
"Thank you for sending me the instructions so promptly. I only ordered the cloth yesterday and it arrived today which is fantastic. I have used your excellent web site once before and i will defiantly be using it in the future. Thank you again for all your help and your great service. "
Laura
"Just to say Thank you For the great service. "
Mary
" Your service is excellent! Glad we found you! "
Nyah
"Received my order tonight when I arrived home thank you for your speed and efficiency "
Maria
" Just to let you know the leaf arrived this morning. Many Thanks for your prompt service. "
Deborah
"hello, I just wanted to say a big thank you for the very good and efficient service that i have recently received from Finishing Touch. It was the best ever andthe prices are very reasonable. wish you all the best. I love you guys and i am so happy to find you. many thanks "
Marjan
"Dear Gill and Charlotte. Very Impressed with your Customer Service! I'll be using your website in future "
Julie
"Hi Girls. Just a note to say thank you again for the fabulous service. So pleased I found your site as I have just started making my jewellery and the excellent product choice, keen pricing, wholesale quantities and wonderful service make a great package. "
"many thanks for the fast delivery - the order arrived well packaged and the crystals are beautiful. Will definitely buy from you again! "
Kathryn
" Hello, just a short message to let you know my order arrived safely this morning- thankyou for your usual suberb service. "
Jacqui
"Your a Diamond!!!!!!!!!! Thank you so much! "
Pia
"Thanks for such a quick turnaround – especially at this time of year! "
Caroline
"Crystal have arrived, thank you so much for going out of your way to get them too me, much appreciated! "
Zoe
"as your customer service and delivery times are superb! "
Jane
"“I had been searching a long time to find a competitive Swarovski seller until now – what can I say, the service is second to none. Super fast delivery, great customer service, and fantastic selection of crystals at brilliant prices. I now use Diamante Designs for all my crystal purchases – it’s made a big difference to my business as everything I need and the colours required are all one site. Thanks again for your help and excellent service. "
Clare @ Bridalise”
"The item arrives in good time - received them this morning. My postman left it on the porch door without ringing the doorbell - he's a gem! and so are you!!!.. going to catch Graeme Norton Now. Will be back definitely...all the best for 2008! "
Eny
"Hi Girls, Many thanks for your excellent service, order received this morning "
Debra
"Hello Charlotte and Gill, I have recieved the packet this morning thank you very much. have also placed a large order and look forward to recieving that. Thank you so much for your excellent service. "
Sarah
"Just a note to thank you for your helpfulness and efficiency in sending the buttons. They are perfect and I will definitely be back in the future. "
Barbara
"Hello My order has arrived - safe and sound - many thanks for your usual suberb service. Kind Regards "
Jacqui
"Thank you my little beads/crystals are here and they are lovely. Thanks so much for rushing them to me. "
Amanda
"Many thanks for my order which has arrived safely, less than twenty-four hours after I placed it. It is always special when one finds a company who are as efficient as you and I shall not hesiate to order from you again. Kind Regards, "
Jacqui
" Received my order made with you yesterday. Brilliant service even on my very small order. "
Sandra
"I had a really good experience with your web site. I went into google typed swarovski crystal beads and then looked at three sites but it was really a no brainer to buy from you guys "
Seb
"I placed an order with you yesterday after 4 and it arrived with me this morning. I have used your company about 4 times now I just wanted to say thank you for the excelent sevice i continue to recieve. Thank You "
Fiona
"Hi Just a note to say thank you, the delivery was super fast and the table crystals are perfect Many Thanks "
Em
"Order just received - 10.30 Satutday am. Many thanks for your unbelievably fast service. Regards, "
Audrey
"Just wanted to say how amazed I was with the speedy delivery of my order. I ordered it after 5:30pm yesterday and it arrived first thing this morning! Many thanks! "
Claire
" hope this doesn’t sound weird but people are so quick to complain and rarely acknowledge great service so I thought I’d give it a go. I’ve been using your site for probably nearly a year now and I have nothing but praise for the products and service. Your prices are the best I’ve found and the service is always faultless. I placed an order less than an hour ago and didn’t expect it to be despatched until tomorrow, due to it being so late in the day, but I was delighted to receive an email a few minutes ago to tell me my order has been despatched already. I am in the process of setting up my own jewellery business so I expect I will be buying from you in much greater quantities in the near future and I have every confidence in you as my main supplier of Swarovski crystal beads. The delivery is always quick; orders often arrive the next day even when I haven’t paid the extra for next day delivery. The beads are beautiful and you stock a fabulous range. Products are rarely out of stock and on the one occasion that an item I ordered was out of stock I was sent a close replacement that I was very pleased with. I’ve placed a lot of orders over the last year and have never had a single problem. I always recommend you to anyone searching for Swarovski beads online and will certainly continue to do so. Thanks again, "
Katie
"I love buying stuff from you because your service is ALWAYS so prompt! I just wanted you to know how much I appreciate this! Kind regards, "
Ingrid
" Just to thank you so much for your super fast delivery of my order. I wish all my suppliers could offer such service. Fantastic. Many thanks. "
Gill
" Received order thank you. They really are lovely crystals and even my husband noticed the added 'sparkle' on my cards - have been using the sticky back gems for years and found your site searching for black ones as they just don't do them in the craft packs. I won't be going back that way but I now need to get a stock of your colours and will certainly recommend them in my classes. Many thanks "
Brenda
"Wow, thank you, what a speedy service. Just wish I had found you sooner. Regards "
Brenda
" Thankyou so much for your quick delivery. I have recomended your products to a number of friends after using your stick on crystals for my Civil Partnership Invitations that I beaded by hand. Have also found another use for them - in our hair at the ceremony. A fantastic multi purpose product and great service! Many thanks "
Jay
"Received the order today am realy pleased with the service and quality "
Jennifer
"Hi, Just wanted to say how impressed I am with your service. I've only just started to use Swarovski Crystals on my wedding stationery and you were the best value supplier I have found. On the few orders I have placed delivery has been oustanding, very fast. Expect to see plenty more orders from me in the future!! "
Jo
" Goods received ,thank you. Yet again I am delighted with your service. Regards "
Irene
" just a little note to say thank you for your FANTASTIC service, i only ordered yesterday and they are here today, BRILLIANT! I was previously ordering off ebay but no more, i'll be using you forever..... "
Mel
"Really really impressive service, Thank you Best wishes "
Val
"Many thanks to The Finishing Touch for your beautiful beads and crystals. Your service is friendly, efficient, one hundred percent reliable and never fails to provide the highest quality products. Thankyou for maintaining such high standards and helping us to do the same. Kindest Regards, "
RACHEL WOOD DESIGNS
" A ++++ for service from you! Much obliged. "
Natasha
"Hi I just wanted to say how fantastic your service is. I only ordered these items at 4.50pm on friday and they arrived on Saturday morning. Thank you "
Marguerite
"Morning Can I take this oppertunity to say a massive thank you for the most prompt delivery and efficiency I have ever experienced? i ordered goods at 15:45 on Fri 12/01/07 and it was delivered the next morning at 07:55 FANTASTIC!!! I will certainly use your site again and tell all my crafty friends about you. Yours "
Louise
"Good morning A millions thanks for a brilliant service, my wand has arrived and it is only 10.15am 12/1/07. I can't wait to try it out, I am an avid card maker but my sole reason for ordering the wand was to decorate a belly dance top. kind regards "
Jane
"thank you for the quick delivery. They are exactly what i needed! Cheers "
Catherina
"Just wanted to say thank you so much for your excellent service - my order, placed after 5pm yesterday was with me by 10am this morning - absolutely fantastic and really appreciated! Keep up the good work! Kind regards "
Pennie
"I received the crystals this morning. Thanks very much for your prompt service I was really impressed and will definitely be placing future orders with you. Regards "
Jacqueline
"Thank you ever so much for posting the crystals so quickly. Great service. "
Irene
"Thanks for great service - lovely stuff! "
Tina
" would like to congratulate you on your wonderful customer service, I only placed my order yesterday, and it arrived this morning. Many thanks "
Julie
"Hi,Thanks very much i received them,yet again speedy delivery ,lovely quality crystals ... Thanks again... "
Melissa
"Thanks for the reply. Your website is fab and your service is also incredibly good. Once I know exactly what I need I will let you know. Thanks for answering all of my queries. "
Penny
"Thank you for offering such a speedy service, will definitely be using your company again. "
Jo
"Order arrived, thank you for your excellent and very prompt service. "
Beth
" Just to confirm I received my order yesterday (Monday 11 September) Many thanks for the way my order has been handled and the extremely speedy dispatch, it is much appreciated. I am absolutely thrilled with my table crystals, and i am certain they will look just gorgeous on the reception tables for my Daughter's wedding. I will have no hesitation in recommending you on a very popular wedding forum i have been using, to other brides to be. Kind regards "
Wendy
"Many thanks for such prompt service. My order arrived today and although I've only tried it out briefly it seems wonderful. I've just ordered a few samples of crystals to be getting on with but am sure will be coming back to you for more. Am delighted to have discovered your site on net. Regards "
Joanne
"Thank you for your prompt and excellent service. Kind regards "
Sally
" Just want to thank you for the swift service you provided me on my recent purchase. Many thanks, they arrived safely today. I can assure you I will be ordering through your web site again the next time I want more crystals. Best Wishes "
Christine
" Just a short note to say thank you very much indeed for the order I received today (2 x No. 59 tumbling hearts). I placed the order only yesterday via internet and can’t believe I received the goods today. Thank you for the fantastic service you supply. Kind regards "
Michelle S
"order received today, thanks for a great service "
Anne
" Very impressed with your prompt service. The beads are stunning and I have already made my first order for a necklace and sold it. The customer was also impressed and as she's the mother of the bride on Saturday she was over the moon with the final result. I will definately be shopping with you again. Regards "
Linda
"Thank you so much my order has just arrived and I am over the moon J - your service has been fantastic and I will be ordering again very soon from you – I wish you all the best and success in the future with your business. Kind Regards "
Debbie
"Order arrived this morning, thank you very much for a superb service and products ! best regards "
Penny
" Just want to say how great your customer service is, we have used another company before and were so disapointed, but you are so effecient and we are really pleased. Many Thanks "
Georgina
" just a quick note to thank you and all of your staff for an excellent service, delivery could not have been any faster!!! Thank you very much indeed. Kind regards, "
Beryl
